Returns & Refunds

If you do need to make a return or exchange, you`re welcome to do so within 30 days

All returned items must be sent back to us unopened, unused and in their original condition. 

Please note if it has been over 30 days from the date you received your items(s), then we are unable to accept your return.

We will refund items if they are damaged when received, please send us a picture of the item to contact@traythaw.com and one of our customer service team members will get back to you withing 3 working days.